Q1. Presenting ideas and requesting for budgets is an example of what type of message? a. Direct message b. Routine message c. Negative message d. Persuasive message Answer: d. Persuasive message Q2. What is the direction of communication when the feedback is generated from the lower level of management to the top tier of management is: a. Lateral communication b. Downward communication c. Upward communication d. Diagonal communication Answer: c. Upward communication These are Principles of Management Week 11 Assignment 11 Answers Q3. The ability of a sender to draft their message in a crisp and simple style in communication is known as: a. Sincerity b. Simplicity c. Shortness d. Strength Answer: c. Shortness Q4. The behaviours, thoughts and feelings which are direct responses to the here and now, refers to which ego state in transactional analysis: a. Parent ego state b. Adult ego state c. Child ego state d. Adolescent ego state Answer: b. Adult ego state These are Principles of Management Week 11 Assignment 11 Answers Q5. Haptics is a metric of __ communication: a. Non-verbal communication b. Interpersonal communication c. Intrapersonal communication d. Verbal communication Answer: a. Non-verbal communication Q6. Identify a cultural dimension which was not proposed by Hofstede: a. Individualism/collectivism b. Feminism/masculinity c. Long term/short term orientation d. Universalism/particularism Answer: d. Universalism/particularism These are Principles of Management Week 11 Assignment 11 Answers Q7. Which messages are written in situation where the person to whom you are sending a message is not in agreement with what you are saying or where you believe that the receiver is going to oppose what you intended to say. a. Direct message b. Routine message c. Negative message d. Persuasive message Answer: d. Persuasive message Q8. Which type of small group network has the highest member satisfaction? a. Wheel b. All Channel c. Chain d. Cohort Answer: b. All Channel Q9. Which component of Johari window refers to unknown to self and known to others: a. Blind b. Public c. Private d. Unknown Answer: a. Blind These are Principles of Management Week 11 Assignment 11 Answers Q10. Identify the intrapersonal barriers of communication: a. Emotions b. Climate c. Trust d. Credibility Answer: a. Emotions x